Maximizing Business Success Through Customer Reviews and Selective Clientele

Owning a successful landscaping business takes more than just having skilled workers and a strong work ethic. In a recent episode of the Kid Contractor podcast, Auman Landscape owner Brittany mentioned two factors that have helped her and her husband Caleb’s 7-figure landscaping company thrive: customer reviews and selective client screening.


Brittany shares how she has recently started asking their clients to leave reviews on Google, and the positive feedback Auman landscape is already increasing. Customers mention how Auman employees treat their property like their own, don't leave any trash behind, and quickly address any issues that arise during the project.


But Brittany mentions the success of the business also relies on an owners ability to select the right clients. While she can't guarantee that every client will be easy to work with, Brittany has a keen sense for picking up on red flags during the initial consultation. Whether it's the way they interact...

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